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Privacy Policy: How We Protect Your Information
Your privacy matters to us. This Privacy Policy explains what personal information DropShipping.com.pk collects, why we collect it, how we use it and the choices you have. We keep it simple and honest.
Aap ka bharosa hamari priority hai, and that includes keeping your data safe.
Last updated: [08/10/2026]
Privacy at a Glance
The short version. Please read the full policy below.
We Do Not Sell Your Data
Your personal information is not sold to third parties.
You Stay in Control
You can contact us to access, correct or request deletion of your data.
1. Introduction
This policy applies to everyone who visits DropShipping.com.pk, places an order or contacts our team. By using our website, you agree to the practices described here. If you do not agree, please do not use the website.
2. Information We Collect
We may collect the following information:
- Contact details: name, phone number, email address (if provided).
- Delivery details: city, full address and any delivery notes.
- Order details: products ordered, order value and order history.
- Support messages: information you share with us through WhatsApp, email or our contact form.
- Technical data: device type, browser, IP address and pages visited, collected through cookies and analytics tools.
3. How We Use Your Information
We use your information to:
- Process, confirm and deliver your orders, including order verification calls.
- Arrange shipping with our courier partners.
- Provide customer support and handle returns or refunds.
- Prevent fake orders, fraud and misuse of our services.
- Improve our website, products and shopping experience.
- Send order updates and, where permitted, offers you may like.
4. Sharing Your Information
We do not sell your personal information. We share it only when needed to run our service, for example:
- Courier partners such as TCS, Leopards, Trax and PostEx, so they can deliver your parcel.
- Service providers who help with website hosting, analytics, messaging or payment processing.
- Authorities when required by law or to protect our rights and customers.
These partners receive only the information they need for their specific task.
5. Cookies and Tracking
We use cookies to keep your cart working, remember your preferences and understand how visitors use our website. You can control or delete cookies in your browser settings. Turning cookies off may affect some features, such as checkout.
6. Payment Information
Most of our orders are paid by Cash on Delivery, so we do not need your card details for those orders. If we offer online payment options, payments are handled by secure third-party providers, and we do not store your full card details on our servers.
7. Data Security
We take reasonable technical and organisational steps to protect your information from loss, misuse or unauthorised access. However, no website or internet transmission can be guaranteed to be 100% secure, so we cannot promise absolute security.
8. Data Retention
We keep your information only for as long as needed to complete orders, provide support, meet legal or accounting requirements and resolve disputes. After that, we delete or anonymise it where possible.
9. Your Rights and Choices
You may contact us at any time to:
- Ask what personal information we hold about you.
- Correct inaccurate or outdated details.
- Request deletion of your information, subject to legal and order-related requirements.
- Opt out of marketing messages.
We will respond as quickly as we reasonably can.
10. Marketing Messages
We may send order updates by phone, SMS or WhatsApp. If we send promotional offers, you can stop them at any time by replying "STOP" or by contacting us. Order-related messages will still be sent so you stay informed about your parcel.
11. Children's Privacy
Our website is not meant for children under 18, and we do not knowingly collect their personal information. If you believe a child has shared data with us, please contact us so we can remove it.
12. Third-Party Links
Our website may link to other websites, such as courier tracking pages. We are not responsible for the privacy practices of those websites, so please read their policies before sharing your information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always appear on this page with the updated date. Continuing to use our website means you accept the revised policy. For related rules, please also read our Terms of Use.
14. Contact Us
Koi bhi sawal ho to hum se rabta karein. For any privacy question or request, reach us on WhatsApp at +92 301 3037190 or through our Contact Us page.
Privacy Policy FAQs
Quick answers to common privacy questions.
What personal information do you collect?
Mainly your name, phone number, delivery address and order details, so we can confirm and deliver your order.
Do you sell my personal information?
No. We share information only with partners who help us deliver your order and run our service, or when the law requires it.
Why do you call to verify my order?
Order verification calls help us avoid mistakes and fake orders and make sure your parcel reaches the right address.
Do you store my card details?
We do not store full card details on our servers. Most orders are Cash on Delivery, so no card details are needed.
How can I delete or correct my information?
Contact us on WhatsApp or through our Contact Us page with your request, and our team will assist you.
Questions About Your Privacy?
Our support team is happy to explain how we handle your information.