Sales Policy

Welcome to dropshipping.com.pk. We are dedicated to providing our customers with an excellent online shopping experience. Below are the key terms of our sales policy that explain how we manage product listings, pricing, orders, and more.

1. Product Listings and Pricing

1.1 Accurate Product Information: All products listed on our website are described accurately with clear images and specifications. However, the colors or designs may slightly differ due to differences in monitors and display settings.
1.2 Pricing: All prices are listed in your local currency and include applicable taxes. We strive to offer competitive pricing on all products. However, prices are subject to change without prior notice.
1.3 Discounts & Offers: Special promotions, discounts, and offers will be clearly mentioned on the product pages or during the checkout process. These offers are valid only for the specified period.

2. Order Process

2.1 Placing an Order: You can place an order through our website by adding items to your cart and proceeding to checkout.
2.2 Order Confirmation: Once you have completed your purchase, an order confirmation will be sent to your email address. Please check your inbox and spam folder for confirmation.
2.3 Order Modifications: Orders can only be modified or canceled within a short window (usually 1-2 hours) after purchase. Contact our customer service immediately for any changes.

3. Payment Terms

3.1 Payment Methods: We accept a variety of payment methods, including:

• Credit/Debit Cards

• Bank Transfers

• PayPal

• Mobile Wallets (e.g., Easypaisa, JazzCash, etc.)
  3.2 Payment Security: All transactions on our website are secure, and your payment details are encrypted for safety.
  3.3 Failed Payments: If your payment fails, the order will not be processed until payment is successfully completed.

4. Shipping & Delivery

4.1 Shipping Costs: Shipping fees are calculated based on the weight of your order and your location.
4.2 Delivery Times: Estimated delivery times will be provided at checkout. Please note that these are estimates, and delivery can be affected by factors such as holidays, shipping delays, and weather conditions.
4.3 Tracking: After your order has shipped, you will receive a tracking number to monitor the status of your package.

5. Returns & Refunds

5.1 Return Eligibility: We offer a return policy on selected items within a specified period (usually 14 days) from the date of delivery. The product must be unused, undamaged, and in its original packaging.
5.2 Non-Returnable Products: Certain products, such as custom or personalized items, may not be eligible for returns.
5.3 Refund Process: Refunds will be processed to the original payment method once the returned item is received and inspected. The amount refunded will exclude shipping charges unless the item is defective or damaged.

6. Bulk Orders

6.1 Wholesale Orders: We welcome bulk orders for resale purposes. Please contact us directly at admin@dropshipping.com.pk for special pricing and terms.
6.2 Customization: We may offer customization options on bulk orders, such as branded packaging or personalized products. Please inquire for more details.

7. Sales During Promotions

7.1 Limited-Time Offers: Discounts and promotions offered on our website are valid for a specific period. After this period, the discount or offer will expire.
7.2 Promo Codes: Promo codes must be entered at checkout to apply discounts. Only one promo code can be used per order.

8. Customer Support

8.1 Support Channels: If you have any questions regarding our sales process, products, or your order, you can reach out to our customer support team. We are available:

• Email:admin@dropshipping.com.pk

• Phone: +923013037190

8.2 Response Time: We aim to respond to all inquiries within 24 hours.

9. Limitation of Liability

We are not responsible for any delays, damages, or losses caused by third-party delivery services, including customs or shipping errors. Our liability is limited to the value of the purchased products.

Thank you for choosing Dropshipping.com.pk. We are committed to offering a smooth shopping experience, top-quality products, and excellent customer support.